Secure, highly available ticketing and reservation systems engineered for scale
Effimaris delivers privacy-first event platforms running on infrastructure-grade infrastructure sized to handle sustained high load and peak traffic without service interruption.
Infrastructure overview
For full details see the "Meeting performance expectations" section below which covers specifications, networking, failover, backups, testing, and operational tooling.
- Highly available infrastructure-grade hardware
- Redundant networking and monitoring
- Proactive runbooks and alerting
Our mission
Effimaris helps community organisations deliver events and programs with dignity, fairness, and accessibility. We design systems to meet strict security, privacy, and availability requirements so organisers can depend on the service during high-demand events.
We work with small teams on tight budgets to deliver resilient managed services that minimize operational overhead while maximizing uptime and data protection.
- Security-first: Encryption in transit and at rest, hardened endpoints, least-privilege operations.
- Privacy-preserving: Minimal data retention and strict access control.
- High availability: Production sized for sustained performance with strong failover strategies.
Our Systems
Ticketing
Box office workflows, donor codes, concession management, and throughput guarantees during releases.
Pool Management
Dedicated at-a-glance allocations of tickets managed directly by leaders with access only to their own pools.
Processing
Integrating with PCI-aware providers, using only need-to-know data sets shared between any service
Security & Compliance
Fully segmented networks, isolated production, stage, and general networks, backed by audit logging, and architecture aligned with regulatory controls.
Features that matter
We target measurable reliability, privacy guarantees, and operational visibility for events of any scale.
Security and privacy
- End-to-end TLS, strict cipher suites, and HSTS.
- Encryption at rest with key rotation and managed KMS.
- Least-privilege access, MFA, and periodic access reviews.
Scalability and HA
- Baseline resources deployed to meet peaks at all times.
- Active-passive failover, full data replicas for recovery, and capacity testing before major events.
Operational outcomes
Examples of improvements from technical changes and capacity planning.
- Significant reduction in line wait time through widely-available web-based gate scanners
- Vastly increased team-lead visibility into booking their team members
On the path for PCI-DSS compliance
Design choices to support PCI controls and audits for payment environments.
- Every segment is isolated, from payment processing to web technologies.
- Segmented private networks, strict firewall policies, a policy of "encrypt everything eveywhere"
- Encrypted storage (AES-256), MFA protected admin